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Betterhelp Vs Brightside Health ⚖️ Which One Is Better?

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When it comes to finding online mental health services, there are a lot of options to choose from, but not all of them are reliable. Two of the most popular services are Betterhelp and Brightside Health. Both offer great services, but which one is better? In this article, we will compare the two services and help you decide which one is right for you.

Betterhelp Vs Brightside Health ⚖️ Which One Is Better?

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The Benefits of Online Therapy

Online psychological therapy, also known as e-therapy or telepsychology, is the delivery of mental health services via the internet. E-therapy can take many different forms, but all allow patients to receive care from a licensed mental health professional without having to travel to an office. While online therapy is not appropriate for all patients or all types of conditions, it can be an effective treatment option for many people. The main benefits of online therapy include increased access, convenience, and anonymity.

For many people, the biggest benefit of online therapy is increased access. Traditional therapy can be difficult to fit into a busy schedule, but e-therapy can be done at any time that is convenient for the patient. In addition, online therapy is often not limited by geography — patients can receive care from anywhere in the country (or the world). This can be especially helpful for people who live in rural areas or who have difficulty traveling.

Convenience is another major benefit of online therapy. Patients can participate in sessions from the comfort of their own homes and don’t have to take time out of their day to travel to an appointment. In addition, e-therapy can be a more affordable option than traditional therapy since there are no travel costs involved.

Anonymity is another advantage of online therapy. Some people feel more comfortable discussing personal issues with a therapist if they don’t have to meet in person. This can be especially helpful for people who are dealing with sensitive topics, such as addiction or sexual abuse.

While online therapy has many benefits, it’s not appropriate for everyone. The most important factor to consider is whether or not you feel comfortable discussing personal issues with a therapist online. If you’re not sure, it might be worth considering meeting with a therapist in person to see if that would be a better fit for you. 

If you feel online therapy would be a good fit for you, consider Betterhelp and Brightside Health. Let’s look at each of these services more closely so you can decide if either would be right for you. 

What is Betterhelp?

Betterhelp is an online therapy service that offers a convenient and affordable way to receive counseling from a licensed mental health professional. Betterhelp provides its users access to a wide range of mental health services, including individual therapy, group therapy, and couples counseling. 

Betterhelp counselors are carefully vetted and must meet strict quality standards to be listed on the platform. In addition, Betterhelp offers its users a number of features that make it easy to find the right therapist for their needs, such as detailed profiles, ratings, and reviews. 

With its convenient online format and affordable price point, Betterhelp is an excellent option for anyone seeking professional counseling services.

What is Brightside Health?

Brightside Health is an online therapy service that offers both therapy and medication plans. They also offer self-care plans for all of their members. The company was founded in 2017 by Brad Kittredge, MPH from UC Berkeley. 

Brightside Health offers three different membership plans: a therapy-only plan, a medication plan, and a plan which combines the two. A monthly subscription gives you four 30-minute sessions per month with a licensed therapist, a personalized self-care plan, and access to medication if it’s determined that you need it. 

In addition, anyone can access Brightside Health’s blog content, which covers countless topics, from how to cope with anxiety to the efficacy of treating depression with medication. Brightside Health also offers a free initial consultation for those interested in trying the service.

How Does Betterhelp Work?

Betterhelp is an online therapy service that offers a convenient and affordable way to receive counseling from a licensed mental health professional. Here’s how it works: 

First, you create an account and complete a short questionnaire about your recent mental health history, goals, expectations, and preferences for therapy. Based on your answers, Betterhelp will match you with one or more therapists they believe will be a good fit for you. Don’t worry; if you’re not satisfied with the therapist, you can always request a new match from Betterhelp’s customer support. 

Once you’ve been matched with a therapist, you can begin communicating with them via text, audio, or video chat. Betterhelp counselors are available 24/7, so you can reach out to them anytime, day or night. 

How Does Brightside Health Work?

Brightside Health offers a more clinical approach to online therapy. To begin, you fill out a short questionnaire. This will determine the next steps, which may include scheduling a free consultation call with a Brightside Health clinician. 

During this call, the clinician will ask questions about your mental health history and current symptoms. Based on what they learn during the consultation, they’ll develop a personalized treatment plan for you, including medication, therapy, or both. 

If you decide to sign up for Brightside Health, you’ll be able to choose between the therapy-only plan, the medication plan, or the combination plan. What’s great is that you can have your medications delivered directly to your front door!

What Are The Differences?

When it comes to finding professional help for your mental health, you have two main options: Betterhelp and Brightside Health. Both of these platforms offer online therapy services, but there are some key differences that you should be aware of before making a decision. 

For starters, Betterhelp offers a wider range of services than Betterhelp, including coaching, therapy, and wellness programs from anywhere in the world. They also have a more robust team of professionals, with over 25,000 counselors and therapists available to help you. In contrast, Brightside Health has a more limited selection of services, but they are more clinical in their approach, which often leads to better results. 

Let’s take a closer look at some of the key differences:

FeatureBetterhelpBrightside Health
Price$240 per month$95-$349 per month
Accepts Insurance✔️
Easy to Use✔️✔️
Mobile App✔️✔️
Available Globally✔️
Medication Services✔️
Progress Tracking & Weekly Reports✔️
Cancel Anytime✔️✔️
Subscription Based✔️✔️
Covers Wide Range of Mental Health Issues✔️✔️
Length of Sessions30-50 minutes15-30 minutes


Betterhelp offers a sliding scale for their services, which means that the amount you pay can be reduced based on your level of income. This makes their services much more affordable for those who are on a tight budget but still may be out of reach, as it’s subscription-based, and you will need to pay for all four sessions (1 month of service) up front and out of pocket. In contrast, Brightside Health’s prices are fixed, meaning that you’ll pay the same price regardless of your income level, but they accept insurance from several different major providers. 

The cost of a 1-month membership for Betterhelp can be as low as $60 per session ($240 per month). Brightside Health’s membership prices vary depending on the services you choose, and prices range from $95-$349 per month, with the Therapy and Medication combined plan being the most expensive. 


As you already know, Brightside Health offers both online talk therapy and medication services. This may be helpful for those with more serious mental health conditions which require medication in addition to talk therapy. However, for those who only need talk therapy, Betterhelp offers a wider range of services that may be more helpful. Betterhelp doesn’t offer medication services, and they don’t accept insurance.

Ease of Use

Betterhelp and Brightside Health are two of the leading online therapy platforms, and they are easy to navigate. Both services offer a convenient and easy-to-use platform to connect with a licensed therapist from the comfort of your own home. Betterhelp offers a wide range of therapists to choose from, while Brightside Health focuses on providing personalized care and weekly progress reports. 

Both platforms provide a secure and confidential way to communicate with your therapist, with the option to chat, call, or video call. You can also schedule appointments and access your therapy materials from your computer or mobile device. Whether you’re looking for support with anxiety, depression, or any other issue, Betterhelp and Brightside Health can help you get the care you need.

Length of Sessions

Therapy takes time, so the length of your session matters. Both platforms require that you meet with your therapist once per week, which is understandable, as this will often produce the best results. However, the length of those sessions matter as well. Each therapy session on Betterhelp lasts between 30-50 minutes. This allows for plenty of time for you to get settled and dig into your session. In contrast, Brightside Health therapy sessions last 30 minutes each, and their medication consultations last for approximately 15 minutes each, once per week. 

Privacy and Security

Both Betterhelp and Brightside Health take your privacy and security seriously. All of your conversations with your therapist are confidential, and both platforms use the latest security protocols to protect your information. 

Customer Service

If you ever need to contact customer service for any reason, both Betterhelp and Brightside Health offer convenient ways to do so. You can contact Betterhelp by email or phone, and they also have an extensive FAQ section on their website. Brightside Health also offers email and phone support, as well as an FAQ section. When it comes to customer service, both platforms offer exceptional quality. 


When it comes to availability, both Betterhelp and Brightside Health offer convenient ways to get the care you need. As you know, Betterhelp offers an extensive directory of therapists who are available to serve the needs of people all over the world. The only things you may need to keep in mind are time differences and potential language barriers. 

Brightside Health offers services to people exclusively in the United States and is available in all 50 states. 

Therapist Credibility

All of the therapists on both Betterhelp and Brightside Health are licensed and credentialed. This means that they have met all of the requirements to be a therapist in their state, including completing their undergraduate and graduate degrees, passing their licensure exams, and completing any necessary continuing education credits. 

When it comes to finding a therapist you can trust, you can be confident that any therapist you find on either Betterhelp or Brightside Health will be qualified to help you. 

How to Choose an Online Therapy Service

In recent years, online therapy services have become increasingly popular. While there are many benefits to this type of therapy, it’s important to choose the right service for your needs. The first step is to decide what type of therapy you’re looking for. Not all therapy is the same, and not all conditions can be properly treated through online therapy. 

Some conditions which likely require in-person therapy include schizophrenia, symptoms of mania, substance abuse, symptoms of psychosis, ongoing self-harm, and more. If you or a loved one are experiencing these symptoms, it’s important to seek proper mental health treatment. 

Next, you’ll want to consider what type of therapy would be most beneficial for you. Some people prefer cognitive behavioral therapy, while others find that they benefit more from humanistic therapies, like person-centered or Gestalt therapy. 

Once you’ve decided to go with an online therapy service, the next step is to choose which one might work best for you. Consider what’s most important to you in therapy services, such as affordability, convenience, therapist availability, or something else. 

No matter what you decide, both Betterhelp and Brightside Health offer high-quality online therapy services that can help. There are a lot of factors to consider when deciding on an online therapy service, but it’s important to remember that whatever you decide doesn’t have to be permanent. You can always change your mind! The important thing is that you take the step of starting your journey towards healing. 


Both Betterhelp and Brightside Health offer high-quality online therapy services. However, there are some key differences between the two platforms. If you’re looking for an online therapy service that offers a wide selection of therapists available to people all over the world, Betterhelp is a great option. However, if you’re specifically looking for an online therapy service that’s available to people in the United States and accepts your insurance coverage, Brightside Health might be a better fit. It’s important to remember that there are a lot of factors to consider when choosing an online therapy service. The most important thing is that you find a service that meets your needs and helps you on your journey to healing.


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